Checklist
From AI pilot to controlled workflow.
- Define the workflow owner.
- Name allowed and prohibited AI actions.
- Identify the system of record.
- Design approvals and exception review.
- Instrument logs and telemetry.
- Define the scorecard before scaling.
FAQ
Common buyer questions.
Why do AI pilots stall before production?
Pilots usually stall because ownership, allowed actions, approval paths, telemetry, system-of-record authority, risk review, and scorecard metrics were not defined before the prototype was built.
What is the most important production-readiness question?
Ask whether the team can defend how the workflow works when AI is wrong, uncertain, or operating at the edge of its allowed action boundary.
When should a pilot be stopped instead of scaled?
Stop or redesign the pilot when it lacks an accountable owner, uses unapproved data, cannot be logged, bypasses a system of record, or cannot show measurable improvement.